Home :: Frequently Asked Questions
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What does that mean?
Great Deal:
The Import Warehouse specializes in offering its clientele near-new cars for a great price. We find exceptional, low mileage cars which are thoroughly inspected and sell them at a price you always wanted. The price is established by the using the leading automotive pricing guides' trade-in and local market conditions. Rest assured, you will get a fantastic deal on any car you buy from The Import Warehouse.
Great Cause:
The Import Warehouse is committed to the communities in which we live and is proud to donate a portion of its proceeds to the charity or non-profit organization of your choice. When you buy a car from us, we donate $100 to your favorite cause, museum, youth group, church, etc. This donation enables you to make a difference in your community while purchasing the car you want and need from The Import Warehouse.
Car buying is a complex process that is made difficult by the archaic way most dealers still conduct business and by the many variables involved in buying a car. So, just when you should be ecstatic about purchasing your new car, the experience becomes unpleasant due to the complexities.
The Import Warehouse is a new and different way to buy a car. The first step in making your next car-buying experience enjoyable is getting comfortable with the company that is selling you the car.
Below are the most common questions we are asked. Please read through them and give us a chance to prove that you will be treated well and drive away with an exceptional deal while helping your community.
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How much goes to charity? Go to: Top
We donate a flat rate of $100 to your favorite charity or organization.
To whom may I donate? Go to: Top
Just about any non-profit organization. Your favorite cause, museum, youth group, church, club, etc. Whether the donation is tax-deductible or not, we will make the donation to that organization. Our primary goal is helping the community regardless of tax-deductibility. Don't know who to donate to? Visit our Charity Partners page to see a list of groups and causes that we support.
Do you only sell and broker used cars? Go to: Top
We specialize in late-model pre-owned cars. We do this because these cars represent the best value on the market. We search for pristine examples that show that they have been cared for by their previous owner. This way, you get an almost new car for a lot less money with no unexpected out-of-warranty expenses.
That said, we can acquire new cars at a significant discount. We can also find that elusive older car and sell it to you with a reasonably priced warranty plan.
Why should I buy a pre-owned car? Go to: Top
Currently, there is an over-supply of pre-owned cars on the market which makes them the best value. Each car we sell also has an extensive Vehicle History Report.The biggest problem with buying a pre-owned car is the worry that the car will have problems. Some of our car still have a manufacturer's warranty. Those that are out-of-warranty, still come with our comprehensive Platinum Certified Bumper-to-Bumper Warranty. Visit our Warranties page to get details.
Many people often wonder why cars that are only one or two years old are back on the market. These cars usually return to market as a result of two reasons. Some people buy a car, and for one reason or another, can no longer afford to make the payments on it. Other people simply buy a new car every year or two. Whatever the reason, the largest portion of the depreciation has been absorbed by someone else, which allows you to drive a great car at a great discount.
Do you only sell imports? Go to: Top
No. Our specialty is European vehicles, and that is mainly what you will find in stock. We work hard to find exceptional, low mileage cars. For our brokerage clients, we will find any type of import or domestic vehicle and they will be priced as aggressively as our in-stock cars.
What do you mean by "most cars"? Go to: Top
All things being equal, we would prefer to sell all our cars at below retail value. The reality is that for some cars, demand outweighs supply. Most of these cars are new to the market, limited production, or highly sought after models. We always disclose this at the beginning of our discussions. The majority of the cars on today's market will fall into our warehouse pricing structure.
Examples of cars outside our warehouse value pricing: Mini Cooper, Mercedes EMG, Toyota Prius, etc.
I am looking for a car you don't have in inventory, can you help me? Go to: Top
We have a limited supply of cars on-hand, so the majority of our transactions are brokered. This means that we will find you the car you are looking for. We acquire these cars at auctions, from private parties, and from dealer trades. With our vast network, we can find the car of your dreams.
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